Soccer Maxx

Soccer Max offers top-notch soccer gear, and my recent visit left me impressed. I purchased the new 2024 Liverpool jersey for my son, who adores it to the point of sleeping with it! Additionally, I bought two pairs of soccer shoes for both indoor and outdoor play. The staff at Soccer Max were super friendly, provided exceptional assistance, guiding us through the selection process with detailed explanations. While the kids shoe variety was limited due to supply chain issues, their range of tools and jerseys was impressive. All in all, Soccer Max stands out as the best destination for soccer enthusiasts.

Received a pair of cleats for a Christmas present that was bought online- soccer Maxx will not do an exchange for a larger size after we said we could pay for shipping and totally ignored our email. Was going to just buy the same pair but in a larger size as we are on the west coast. No point in buying cleats online here because the exchange policy is horrible and they don’t have respect to get back to emails to figure out a solution.

Buyers Beware!! They will charge you $20 just to do a return!!! Very disappointed in the service from this store. I purchased a pair of indoor soccer shoes for $160 online and they were shipped to me. Once I received them, I realized they were slightly too tight. They noted that we have to cover shipping fees to return a product so instead I decided to drive an hour to their store location and return them in person. The attendant noted nothing about a difference in the return value and happily accepted the return. Instead the next day when I received a follow up email, it showed that I was out a difference of $20. I phoned the store thinking this must be an error, only for the same attendant to inform me that no this is in fact correct and they charge you a re-stocking fee. So now I’m out $20 and had to make a two hour trip, still with no shoes as they didn’t have the size I needed. If I had known this, I would have kept the shoes and sold them on marketplace instead so I would at least get my full amount back. They are sneaky and apparently just implemented this re-stocking fee two months ago. So if that is the case they should make this more aware to their customers when issuing a return. Buyers beware and do not purchase from here unless you know for sure they will fit. Not an accommodating retailer!

Went in to purchase shoes I confirmed they have on their website. I tried them on and floor attendant confirmed the price on the website. When I went to pay for them another store attendant said the website was wrong and the price was almost double. When I ask him to honour the price he he got mad and refused. He did not honour the price error according to the Canadian manadate. Very disappointed.